The Pay-It-Forward Society
The Pay It Forward Society
#18 - Vincent Moindrot - The CEO Who Lost His Team's Trust Overnight, and the journey to re earn it.
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#18 - Vincent Moindrot - The CEO Who Lost His Team's Trust Overnight, and the journey to re earn it.

A great lesson of humility, redemption, and continuous improvement.

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Vincent Moindrot, CEO of French car rental startup carlili.fr, shares his journey through a leadership crisis. 

Vincent reacted poorly when cash flow issues required layoffs. He abruptly fired staff without empathy. This destroyed employee trust and led to 50% turnover.

With coaching, Vincent rebuilt trust through weekly reconnect meetings and transparent communication. He learned to align actions with values instead of perceived business needs.
This experience taught Vincent the importance of vulnerability, authenticity and courage in leadership. He focuses on clearly conveying Carlyle's vision and improving communication as the company scales. Vincent's story offers a cautionary yet hopeful tale of losing trust rapidly through poor leadership decisions, then gradually regaining it by recommitting to transparency.
A great lesson of humility, redemption, and continous improvement.

Vincent credits Let My People Go Surfing by Patagonia's Yvon Chouinard.

Where to follow Vincent Moindrot:

LinkedIN: https://www.linkedin.com/in/vincentmoindrot/

Twitter/X: https://twitter.com/Vincent_M

Where to find Romain Jourdan:

LinkedIN: https://www.linkedin.com/in/rjourdan/

Twitter/X: https://twitter.com/rjourdan_net

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